Privacy Policy
Last updated August 2026
1. Introduction
ClinicalDeck ("we", "us", "our"), based in Accra, Ghana, is committed to protecting your privacy. This Privacy Policy explains how we collect, use, and safeguard your information when you use clinicaldeck.com.
2. Information We Collect
We collect information you provide directly, including your name, email address, and account details when you register. We also collect usage data such as your quiz performance, study progress, and device or browser information to improve the platform.
3. Payment Information
Payments are processed securely through Paystack, a third-party payment processor. ClinicalDeck does not store your full card details on our servers; this information is handled directly by Paystack in accordance with their own privacy policy and PCI-DSS compliance standards. We retain records of transaction status, plan type, and billing history necessary to manage your subscription.
4. How We Use Your Information
We use your information to provide and improve our services, process payments, communicate with you about your account, respond to feedback and support requests, and monitor platform performance and security.
5. Data Sharing
We do not sell your personal information. We share data only with service providers necessary to operate ClinicalDeck, such as Paystack for payment processing and our database provider for account storage, each bound by their own data protection obligations.
6. Data Security
We take reasonable technical and organisational measures to protect your personal information from unauthorised access, loss, or misuse. However, no method of transmission over the internet is completely secure, and we cannot guarantee absolute security.
7. Data Retention
We retain your personal information for as long as your account remains active, or as needed to provide services, comply with legal obligations, resolve disputes, and enforce our agreements.
8. Your Rights
You may request access to, correction of, or deletion of your personal information by contacting us at info@clinicaldeck.com. You may also request to close your account at any time.
9. Cookies
ClinicalDeck may use cookies and similar technologies to maintain your login session and improve platform functionality. You can control cookie settings through your browser.
10. Children's Privacy
ClinicalDeck is intended for medical graduates and is not directed at children. We do not knowingly collect personal information from individuals under 18.
11. Changes to This Policy
We may update this Privacy Policy periodically. Continued use of ClinicalDeck after changes are posted constitutes acceptance of the revised policy.
12. Contact Us
For privacy-related questions or requests, contact us at info@clinicaldeck.com or support@clinicaldeck.com.